Troubleshooting

No recommendations are shown

Several reasons can affect recommendations not appearing on your site.

Is Javascript enabled?

Start checking that the javascript that applies to your project is loaded on the page where the recommendation is to be displayed. So that this line is included:

<script src="https://static.rekai.se/xxxxx.js"></script>

If you use the Sitevision module, check that it is in the basic template used https://rek.ai/Produkten/Sitevision-modul/installation (opens in a new tab)